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Broadband help

For queries about your TalkTalk broadband service.

Sagemcom-FAST5364 firmware update request

algimantas87
Chatterbox
Private Message

on ‎29-04-2022 02:13 PM

Message 9 of 9

Hi, im on Sagemcom-FAST5364  SG4K100130 firmware, how do i get latest firmware?

AL
Labels:
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8 REPLIES 8

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to algimantas87

on ‎02-05-2022 09:23 AM

Message 1 of 9

Hi algimantas87

 

I'm so glad to hear this. If you do experience any further issues then please let us know.

 

Thanks

 

Debbie 🙂

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algimantas87
Chatterbox
Private Message

on ‎02-05-2022 09:13 AM

Message 2 of 9

Hi Debbie, 

 Nah after few hours it fixed itself. Have no problem now. 

AL

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to algimantas87

on ‎02-05-2022 08:12 AM

Message 3 of 9

Hi algimantas87

 

I'm really sorry to hear this.

 

Are you still experiencing this issue?

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎29-04-2022 07:40 PM

Message 4 of 9

Staff won't be back on here before Tuesday, @algimantas87.

 

You can reach Talktalk directly:

 

http://community.talktalk.co.uk/contactus

 

I'll move your duplicate post out of the way. 

 

Gliwmaeden2, a fellow customer.
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algimantas87
Chatterbox
Private Message

on ‎29-04-2022 04:05 PM

Message 5 of 9

Thanks,  but after this update, my internet connection disconects every 1minute , for couple of minutes, back  for minute and when again disconnects.

AL
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Karl-TalkTalk
Support Team
Staff
Private Message
In response to algimantas87

on ‎29-04-2022 03:05 PM

Message 6 of 9

Hi

 

Your router has been updated.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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algimantas87
Chatterbox
Private Message
In response to Karl-TalkTalk

on ‎29-04-2022 02:50 PM

Message 7 of 9

no, I dont work from home, details has been updated

AL
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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎29-04-2022 02:26 PM

Message 8 of 9

Hi

 

do you use VPN to work from home ?

 

Also please add your home phone number to your 'Community Profile' 

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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