For queries about your TalkTalk broadband service.
5 hours ago
As an ex-Shell Energy (for energy, not broadband) customer, I have access to a couple of their Sagemcom routers. I know these units do WiFi 6 and seem to make our mobile phones work better when used as access points. To reduce clutter, can I replace our Sagemcom 5364 router with a Shell Energy Sagemcom router on our telephone line ending *064? I imagine settings will need to be changed. Can you do that, or can you make the settings available to me to change? If replacement will work, please send me a bag to recycle the 5364 router. Thank you.
5 hours ago
Hi hawaye,
Can you take a look at the following help article and if you then still need assistance please let us now - Set up a non-TalkTalk router - TalkTalk Help & Support
Chris
Chris, Community Team
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