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Broadband help

For queries about your TalkTalk broadband service.

Shell Energy

tony1902
First Timer
Private Message TalkTalk

on ‎27-09-2024 01:06 PM

Message 4 of 4

Why am  I still paying Shell Energy but getting a Talk Talk bill?

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
In response to tony1902

on ‎27-09-2024 01:59 PM

Message 1 of 4

Your account has been with us for nearly 4 months, If Shell are Still taking payments, please call us as Keith has advised and ask to speak to the Shell Migration team

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tony1902
First Timer
Private Message TalkTalk

on ‎27-09-2024 01:50 PM

Message 2 of 4

I am not with Shell Energy, my bills are from Talk Talk,

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KeithFrench
Community Star
Private Message TalkTalk

on ‎27-09-2024 01:09 PM

Message 3 of 4

Shell Energy questions cannot be answered on this forum as of yet. Please call the main service centre on 0345 172 0088 and speak to the Shell migration team.

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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