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Broadband help

For queries about your TalkTalk broadband service.

Shell Energy

tony1902
First Timer
Private Message TalkTalk

on ‎27-09-2024 01:06 PM

Message 4 of 4

Why am  I still paying Shell Energy but getting a Talk Talk bill?

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
In response to tony1902

on ‎27-09-2024 01:59 PM

Message 1 of 4

Your account has been with us for nearly 4 months, If Shell are Still taking payments, please call us as Keith has advised and ask to speak to the Shell Migration team

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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tony1902
First Timer
Private Message TalkTalk

on ‎27-09-2024 01:50 PM

Message 2 of 4

I am not with Shell Energy, my bills are from Talk Talk,

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KeithFrench
Community Star
Private Message TalkTalk

on ‎27-09-2024 01:09 PM

Message 3 of 4

Shell Energy questions cannot be answered on this forum as of yet. Please call the main service centre on 0345 172 0088 and speak to the Shell migration team.

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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