We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Shocking Speeds

help1231
Conversation Starter
Private Message

on ‎14-02-2022 08:47 AM

Message 24 of 24

I seem to be getting shocking  connection speeds late evening.!

This isn’t the first time!

Please help. 

Help...!!!!!
Labels:
0 Likes
23 REPLIES 23

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to help1231

on ‎14-02-2022 10:44 AM

Message 21 of 24

Morning,

 

Thanks for confirming this. I've run a test on the line now just to rule this out and the test is clear and the sync speed looks stable. Please can you run a few wired speed tests using the TalkTalk Speed Tester at different times of the day when the speeds are good and also when the speeds drop and we can then ask our Network Team to take a look at this.

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


0 Likes

help1231
Conversation Starter
Private Message

on ‎14-02-2022 09:07 AM

Message 22 of 24

Just asked and yes it does. 

Help...!!!!!
0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎14-02-2022 09:02 AM

Message 23 of 24

Hi help1231

 

Is the speed ok during the daytime and only drops in the evening?

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes
© TalkTalk 2024