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Broadband help

For queries about your TalkTalk broadband service.

Slow connection after 6pm and weekends

javidr
Chatterbox
Private Message
Message 3 of 3

Hi

 

I have the 150 fibre and it works most of the day. however, on weekends and after 6pm, it starts to go quite badly, having speeds of 60mbps and a latency of around 200ms

 

Is there a known fix for this? I think the network is overloaded at that time


Thanks

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

How are you getting on? Is this still happening?

 

Thanks

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Morning,

 

I'm sorry to hear this. Can I just confirm, does this happen every night after 6pm? Does the speed then improve again on it's own? Are you connected wired or wireless when this happens please?

 

Thanks

 

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