Broadband help

Qwghlm · ‎17-09-2022

Very, very slow broadband speed.

It's normally 45 Mbps now less than 2 Mbps

Michelle-TalkTalk · ‎22-09-2022

Morning,

Thanks for confirming 🙂

Thanks

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

Qwghlm · ‎22-09-2022

Just checked and it's 45.6 Mbps, so normal.

Thanks

Michelle-TalkTalk · ‎22-09-2022

Morning,

How has the connection/speed been since your last post?

Thanks

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

Karl-TalkTalk · ‎19-09-2022

Hi

there can be any number of reasons for this occuring, such as network maintenance by openreach to work on a nearby fault etc, it is difficult to tell retrospectively.

I have run a couple of tests on your line today and all are clear with no visible line issues.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Qwghlm · ‎17-09-2022

Fixed by turning the router off then back on again.

Why does this still need to be done occasionally?

Broadband help

Broadband download speed down from 45 Mbps to less than 2Mbps