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Broadband help

For queries about your TalkTalk broadband service.

Slow connection to server/temporarily not found

capers62
Team Player
Private Message TalkTalk
Message 3 of 3

Hi there,

 

I am experiencing a slow connection to server when accessing the internet, this is when navigating to various websites after the main browser search page (Firefox) is visible.

 

The error message can sometimes be shown as 'server not found' or for Talk Talk webmail as an unknown problem but in all cases seems to resolve itself after a delay of a few minutes. 

 

I am using a desktop computer with Windows 10 operating system and a cabled ethernet connection.

 

One possibility would be to try a different browser on start up to see if that makes any difference.

 

Any thoughts or advice appreciated.

 

Thanks,

Andy

 

 

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2 REPLIES 2

Message 1 of 3
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Andy

 

Can I just check, have you tried powering down the router for a full 30 minutes and then run a speed test?

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