For queries about your TalkTalk broadband service.
20-09-2023 02:14 PM - edited 20-09-2023 02:19 PM
Hi there,
I am experiencing a slow connection to server when accessing the internet, this is when navigating to various websites after the main browser search page (Firefox) is visible.
The error message can sometimes be shown as 'server not found' or for Talk Talk webmail as an unknown problem but in all cases seems to resolve itself after a delay of a few minutes.
I am using a desktop computer with Windows 10 operating system and a cabled ethernet connection.
One possibility would be to try a different browser on start up to see if that makes any difference.
Any thoughts or advice appreciated.
Thanks,
Andy
on 22-09-2023 09:36 AM
Hi Andy
Do you still need help with this?
on 20-09-2023 02:22 PM
Hi Andy
Can I just check, have you tried powering down the router for a full 30 minutes and then run a speed test?