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Broadband help

For queries about your TalkTalk broadband service.

Still got router

ElunMoug
First Timer
Private Message TalkTalk
Message 3 of 3

Hi

i cancelled my home broadband a couple of months ago. I was told I would receive packaging to return the router. But I still not have received it. What shall I do?

 

thanks

regards Elun Moug

Elun Moug
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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi ElunMoug

 

I have requested a returns bag to be sent to you.

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Complete your community forum profile details for Talktalk staff to identify your account and send you a prepaid returns bag, @ElunMoug.

 

Go via your avatar, settings, drop down menu...complete Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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