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Broadband help

For queries about your TalkTalk broadband service.

TALK TALK ROUTER DROPPING CONNECTION EVERY HOUR For the past week

Francescanewell
Chatterbox
Private Message TalkTalk

on ‎13-12-2024 10:54 PM

Message 2 of 2

My internet keeps dropping every hour it has been like this all week now I have a feeling that my router might be broke as the stand snapped last week and it has dropped a few times. I have had no luck getting in touch with online support due to not being able to connect to the internet or by phone I really need some advice or help 

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎14-12-2024 01:40 AM - edited ‎14-12-2024 01:42 AM

Message 1 of 2

@Francescanewell, you have also followed up on your earlier thread, which is here:

 

https://community.talktalk.co.uk/t5/Broadband/Broken-router/td-p/3083474#M875148

 

 

Please continue to follow up on your original thread. 

 

This is a duplicate. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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