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Broadband help

For queries about your TalkTalk broadband service.

TV

Statik1822
First Timer
Private Message TalkTalk

on ‎21-01-2024 03:00 PM

Message 2 of 2

I’ve been trying to remove the TV package for over a year I’ve called the call centre to cancel it but every month I’m charged £5 for something I can’t use and can’t get rid of

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fr8ys
Community Star
Private Message TalkTalk

on ‎21-01-2024 03:23 PM

Message 1 of 2

As this is classed as a cancellation or amendment to your contract you need to phone and speak to the loyalty team

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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