Have you tried turning your router off and back on or tried a pin reset by inserting a pin in the hole in the back until the router restarts? If you try the latter this will reset your user name and password to the routers original values, if you have changed either of these.
Can you get a dial tone on your phone?
Please let us know how you get on.
Staff are back tomorrow and will pick this up then, hopefully.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
