Hi @johntalktalk,
Can you clarify exactly what issue you have, i.e. is the router losing its connection to the internet and having to reconnect (as if this is the case it might be a fault with the phone line, rather than the router), or is the router remaining connected to the internet, but devices (wired and/or wireless) are losing connection to the router.
The 'broadband' light on the router should always remain solid green, if this goes out and then flashes for a while, then your router has lost its connection with the internet and is having to reconnect.
If the router is losing connection with the internet it would be worth going to the Service Centre to ‘run a connection test’ on your line, this will indicate if there is currently a fault affecting your service. You can also access this from the ‘My Account’ site.
Also, if you have a landline phone can you check to see if that is working normally (i.e. you have a clear dial tone and no noise on the line).
If your master phone socket has a test socket inside it then you could also try the router in there (via a microfilter), that would then eliminate any of the phone wiring in your home as being a possible cause of the problem.
