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Broadband help

For queries about your TalkTalk broadband service.

Technical error showing up at homesafe settings page

okanemre
First Timer
Private Message TalkTalk

on ‎24-01-2024 12:12 AM

Message 2 of 2

Hi,

I would like to turn off homesafe, however whenever I open the myaccount/security page a technical error warning shows up and it's not possible to change any settings. 

Could you please provide support with that? 

 

Warning on the pageWarning on the page

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎24-01-2024 12:36 PM

Message 1 of 2

Hi okanemre, homesafe is already turned off on your account. Are you still having problems?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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