Thanks DLM, not

[Divsec]

Hi I've enjoyed an excellent, for my area, rock solid service. No disconnections, no drop outs, nothing bad at all. This obviously upset DLM and it started tweaking 3 or 4 days ago, nett result 20% reduction in speeds.

I'm  going for a 30 minute reboot later today and hopefully this will get everything back to normal.

Why can't rural Norfolk have fibre?

[Debbie-TalkTalk]

Hi Divsec

I just thought it would be worth checking this just in case this is causing any interference.

Thanks

[Divsec]

Hi @Debbie-TalkTalk yes I do, I'll move it from the room during the day.

D

[Debbie-TalkTalk]

Hi Divsec

The Interference on the line is still being detected. I think this may be preventing DLM from increasing the speed.

Do you use cordless phone?

[Divsec]

Morning all i hope you had a good weekend. No discernible change here, not a lot more we can do I suspect, other than the regular observed interference.

[Debbie-TalkTalk]

Hi Divsec

Thanks for your reply.

I will check the connection stats again on Monday and I will post back on this thread.

Debbie

[Divsec]

That's a new one @Debbie-TalkTalk ! In the same room are the deco 9 wired mesh and the samknows wired device. Also an Alexa dot which I've now moved to a different location. Be interesting to see if that improves things.

D

[Debbie-TalkTalk]

Hi Divsec

I've had a look at the connection stats again and I can see that the sync speed is the same.

This has been detected - Regular Interference Observed Daily.

Is your router located near to any devices that could cause any interference?

Thanks

[Divsec]

Hi both, no improvement overnight, let's see how the weekend goes. Hope you have a good one.

[Debbie-TalkTalk]

Hi Divsec

Thank you. Hopefully DLM will increase the speed again.

Debbie

[Divsec]

Thanks @Debbie-TalkTalk yes will do.

[Debbie-TalkTalk]

Hi Divsec

Ahh no she's ok 🙂

We can see that the sync speed is starting to increase. Please can you leave the router powered up and I can check the connection stats again tomorrow?

Thanks

[Divsec]

Oh don't say I've upset Michelle 🤐🤦.

Here's the sam knows data from the beginning of the month 

10 May24.1 Mbps6.99 Mbps9.74 ms0.00224 %09 May24.6 Mbps6.95 Mbps10.4 ms0.15 %08 May26.4 Mbps6.83 Mbps10.4 ms0.0 %07 May26.3 Mbps6.82 Mbps10.4 ms0.0 %06 May26.2 Mbps6.82 Mbps9.87 ms0.0 %05 May26.4 Mbps6.86 Mbps10.3 ms0.0 %04 May26.4 Mbps6.86 Mbps10.4 ms0.00419 %03 May26.4 Mbps6.86 Mbps10.4 ms0.00205 %02 May26.4 Mbps6.86 Mbps9.62 ms0.00246 %01 May26.3 Mbps6.78 Mbps10.4 ms

And now creeping down towards 22mbps, all via Sam knows wired

D

[Debbie-TalkTalk]

Hi Divsec

Thanks for your reply.

The line is in sync at 24.1mb. What speed were you previously receiving?

[Divsec]

Hi @Michelle-TalkTalk well that has shown no improvement. I'd be grateful if you could have  a look, but I'm not optimistic (not doubting your abilities)

D

[Michelle-TalkTalk]

Ha ha, thanks 🙂

[Divsec]

Thanks @Michelle-TalkTalk wish my connection was as quick as your responses.

D

[Michelle-TalkTalk]

Morning,

I'm sorry to hear this. If there is no improvement following this then please let us know and we can take a look for you.

Thanks