Turn off wifi optimization

[zephyrX1]

I recently have gotten a new router from you guys however wifi optimization seems to be on so i keep getting put on busy channels leading to high packet loss. Id appreciate if it was turned off please

[Debbie-TalkTalk]

Hi zephyrX1

That's great news. thanks for letting us know 🙂

Debbie

[zephyrX1]

Thank you for this! It already seems to be less buffery and is much more stable!

[Debbie-TalkTalk]

Hi zephyrX1

I've switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie

[ferguson]

That will happen with a replacement Sagemcom Hub, as it would if you do a full reset. This has been flagged to the support team for you, I am sure they will oblige as soon as they can.