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For queries about your TalkTalk broadband service.

Unable to connect to VPN

Dopey3
Chatterbox
Private Message
Message 2 of 2

Hi

 

My vpn connection is not working.  It has been fine since last year when I had the same problem. 

 

Karl kindly sorted this for me.  Please can this be done as soon as possibly.

 

Thank you

 

D

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

Nothing has changed with the router firmware, however I am seeing a fault on your line.

 

line tests are showing an external disconnection fault. I've logged this over to Openreach to take a look at this.

 

Karl. 

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