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Broadband help

For queries about your TalkTalk broadband service.

Unable to speak to customer services

Peter137
First Timer
Private Message
Message 6 of 6

I have tried to speak to customer services for the last two days. Each time I complete the automated procedure,  then when it says will put me through to speak to an advisor I receive a message saying sorry but your call cannot be completed. Has anybody else had the same problem as I feel that talk talk have deliberately blocked my tel number.

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5 REPLIES 5

Message 2 of 6

Well if nobody is prepared to speak to me then that is what I will do. Seems to be a common problem with talk talk poor customer services.

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Message 3 of 6

If you are going to another provider, you can contact them and place an order, the cancellation process will start when we receive the request to take your number.

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Peter137
First Timer
Private Message
Message 4 of 6

I want to discuss my contract but I can't get through to anybody on the phone and if I want to discuss leaving talk talk I cannot give 30 days notice via your chatline.

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6
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