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Broadband help

For queries about your TalkTalk broadband service.

Upgrade to latet firmware - FAST5364 - SG4K10002816t

CarlosM
Team Player
Private Message
Message 8 of 8

Hi,

 

I currently have the TalkTalk router behind a PFSense firewall and using as a repeater.  Is there a way to download and install the latest firmware myself without changing my network configuration?

 

Hardware VersionSoftware VersionGUI Version

FAST5364 3.00
SG4K10002816t
3.7.8

 

Thanks!

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7 REPLIES 7

Message 1 of 8

Hi CarlosM

 

Thank you 🙂

 

I can see that the firmware updated over night to the latest version. I have also switched off WIFI optimisation.

 

Thanks

 

Debbie

Message 2 of 8

Oh ... Debbie.  Can you also make sure that channel hopping is turned off after the upgrade.  Thanks!

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CarlosM
Team Player
Private Message
Message 3 of 8

The router is now connected directly to the router.  Ready when you are 😉

 

 

Message 4 of 8
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Message 5 of 8

Thanks for helping!   The router is currently behind a firewall.  I'll move things around when i get back from work to connect it directly to the modem.

 

 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 6 of 8

Hi CarlosM

 

Is your router switched off at the moment? I'm unable to connect to your router.

 

Thanks

 

Debbie

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Skynet_TX
Community Star
Private Message
Message 7 of 8

Hi @CarlosM,

 

You can't download and install the firmware yourself, the only way for it to be installed is for the FAST5364 to be connected as your 'modem', and to either wait for it to install automatically overnight, or for the support team here on the community to manually push the firmware to your router.