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Broadband help

For queries about your TalkTalk broadband service.

WIFI optimisation

Gaz4989
Popular Poster
Private Message
Message 9 of 9

Hi there, could someone please turn WIFI optimisation off for me it's selecting channel 1 all the time and I'm experiencing Wi-Fi drops as there are several other networks around me using the same channel. 

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8 REPLIES 8

Message 1 of 9

Hi Gaz

 

Perfect 🙂

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks again.

 

Debbie

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Message 2 of 9

Hiya Debbie, it's much better 👍

 

Thanks once again 

 

Gaz

Message 3 of 9

Hi Gaz4989

 

How was the connection last night?

 

Thanks

 

Debbie

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Message 4 of 9

Hi Gaz4989

 

I'm so glad to hear this 🙂

 

I will check in again with you tomorrow.

 

Thanks

 

Debbie

Message 5 of 9

Looking better. 

 

Top channel 1 and bottom channel 9.


ch1.pngch9.png

Message 6 of 9
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Gaz4989
Popular Poster
Private Message
Message 7 of 9

So quick, thanks Debbie, I'll let you know 👍

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 8 of 9

Hi Gaz4989
 

Apologies for this.

 

I have switched the WIFI optimisation off, please let us know how the connection compares.

 

Thanks

 

Debbie

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