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Broadband help

For queries about your TalkTalk broadband service.

WIFI optimisation

Adam1978
Popular Poster
Private Message
Message 7 of 7

How do you turn off WIFI optimisation as I have set the router to channel 11 and 24 hours later it reverts back to channel 1 which both my neighbors are using 

6 REPLIES 6

Message 1 of 7

Hi Adam

 

I'm so glad to hear this, thanks for letting us know.

 

Debbie 🙂

0 Likes

Message 2 of 7

Hi Yes its been much better with the WIFI optimisation switched off with the router now staying on the channel I selected.  Thanks for sorting it out. 

Message 3 of 7

Hi Adam

 

Has everything been working ok since the WIFI optimisation was switched off?

Message 4 of 7

Hi Adam

 

No problem 🙂

 

Please let us know if you do experience any further issues.

 

Thanks again.

 

Debbie

Message 5 of 7

Thanks for quick response.  

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 6 of 7

Hi Adam

 

Thanks for creating a new topic.

 

I have switched the WIFI optimisation off as requested. Please let us know how the connection compares.

 

Debbie