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Broadband help

For queries about your TalkTalk broadband service.

WORKING FROM HOME

Briando
Newbie
Private Message TalkTalk
Message 2 of 2

My internet is working at home my mobile phone. however when i go to connect to my work laptop. it has stopped working saying it cant connect to the VPN. failed to connect. can you help?

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi @Briando 

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?  

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