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Broadband help

For queries about your TalkTalk broadband service.

WhatsApp not working on home talktalk network

FMeullenet
First Timer
Private Message

on ‎20-02-2022 12:32 PM

Message 3 of 3

Hi

WhatsApp app is not working on my home WiFi network despite having the permissions. Is there an issue with the router?

 

Thanks

F

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎21-02-2022 10:54 AM

Message 1 of 3

Hi FMeullenet

 

Did you check the Homesafe settings as advised ?

 

Thanks  

 

Karl.

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Divsec
Community Star
Private Message TalkTalk

on ‎20-02-2022 01:53 PM

Message 2 of 3

Hi more likely with your homesafe settings Common fixes for HomeSafe 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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