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Broadband help

For queries about your TalkTalk broadband service.

Openreach box - Internet light off

Chevy72c
First Timer
Private Message

on ‎19-02-2022 07:20 PM

Message 4 of 4

Is the Internet light meant to be on , on the openreach modem? 

 

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Chevy72c

on ‎21-02-2022 10:31 AM

Message 1 of 4

Hi

 

All tests are clear and I am showing the router is in sync at 160mb with no errors showing and no unavailable seconds showing.

 

Are you able to get online with a stable service.

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Chevy72c
First Timer
Private Message

on ‎21-02-2022 10:10 AM

Message 2 of 4

Yes, thanks. Done.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎21-02-2022 09:37 AM

Message 3 of 4

Hi

 

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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