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Wi Fi still dropping out.

Cosmo
Conversation Starter
Private Message TalkTalk
Message 22 of 22

Hi,

WiFi connection keeps dropping out. Raised a fault case, engineer called on 10 January and checked connections and found intermittent fault at the external junction box and said it needs monitoring and will make a report on the situation but now wi fi still constantly dropping out. Tried to do another line test but informed that there’s still an open case pending and to make appointment for engineer to call which I can’t understand as an engineer has already called to try and rectify the problem. Hopefully I can this sorted ASAP as I need a reliable internet connection. 

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21 REPLIES 21

Chris-TalkTalk
Support Team
Staff
Private Message
Message 21 of 22

Hi Cosmo,


This is still in hand with Openreach. I'll check for further updates later and get back to you


Chris

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