For queries about your TalkTalk broadband service.
on 24-03-2025 08:18 PM
At 1845 this evening, my WIFI stopped working. My Router currently showed a solid orange light, after being restarting a number of times, and also after being reset this last time.
I did run a connection test, and it suggests there is an issue, but the troubleshooting next steps would not load up..
Please advise whether this is an isolated issue, or impacting many users across the network, and when I can expect this to be resolved..
thanks
on 25-03-2025 07:50 AM
on 24-03-2025 08:52 PM
Hi
I'm sorry to hear this. Have you checked our service status page for any issues in your area Service Status | TalkTalk Help & Support
on 24-03-2025 08:22 PM
Exactly same thing happend to me around exact same time today,solid orange light but no internet,tried to reset it nothing worked I’m going to also start my own post so I can clarify this issue.
on 24-03-2025 08:22 PM
I have the exact same issue from around the same time, i only realized internet was down around 19:30.
i switched off the router 20 minutes and on and still a solid amber light