WiFi goes down at midnight

[Bconsta]

Hi, I have checked home safe and nothing there about it. It’s happened every day for weeks

[Debbie-TalkTalk]

Hi Bconsta

When you checked the HomeSafe settings, did it show if KidsSafe or Homework time was switched on?

[Bconsta]

Hi, no, it just stops loading anything on the internet even though it says connected 

[Chris-TalkTalk]

Thanks. So do you just get get a message saying no internet connection or something like that?

Chris

[Bconsta]

Hi,

It reconnects at some point in the night I assume, as it’s back on by the next morning. I work past midnight some nights and so need the WiFi to work then. 

No, the colour on the router remains solid white

[Chris-TalkTalk]

Hi Bconsta,

Does it reconnect again without you having to do anything? How long is it down for?

Does the light change on your router when the connection drops

Chris

[ferguson]

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