Wifi hub broken

[lydiajoyce]

Hi my WiFi hub has broken, no led or power, changing socket and reset doing nothing 

Can you send a replacement please? 

Thanks 

[Debbie-TalkTalk]

Hi lydiajoyce

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

Thanks

Debbie

[Gliwmaeden2]

Please complete your community forum profile details, @lydiajoyce, for Talktalk staff to identify your account. 

Go via your avatar/name; settings; launch profile wizard. 

Staff will be back on here from Monday. I'll make sure that your thread is in the queue for attention.