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Wifi hub broken

lydiajoyce
First Timer
Message 3 of 3

Hi my WiFi hub has broken, no led or power, changing socket and reset doing nothing 

 

Can you send a replacement please? 

 

Thanks 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi lydiajoyce

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

 

Thanks

 

Debbie

Gliwmaeden2
Community Star
Message 2 of 3

Please complete your community forum profile details, @lydiajoyce, for Talktalk staff to identify your account. 

 

Go via your avatar/name; settings; launch profile wizard. 

 

Staff will be back on here from Monday. I'll make sure that your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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