My (not fibre) broadband is giving an unreliable and variable speeds. This is for my laptop as well as iphone 13. The download speed can change from 19mbps to ZERO mbps within minutes. Even when there is a claimed speed of 19 the refresh rate on Chrome is very slow. Attached are speedsd for the last 2 days.
Can anyone in Talktalk help?
Chris - My wifi icon says that I am connected to the internet, but currently my download speed is zero (it only shows to hundredths so may be a dribble), which may allow this message to be sent. It's been 3 days now (been unable to contact earlier). Can you give me any answers from your end. The same problem exactly on my phone, so it doesn't seem to be a pc issue. Here are today's fluctuating speeds.
Sorry for delay in replying - no internet. I'm taking this brief opportunity to reply. Thanks, Gliwmaeden2, for answer (which is what I guessed it might be, but it hasn't solved the problem.
Chris - no, it's still a problem (the same). I thought a windows update may have caused problems so I did a hard reboot of laptop and it connected briefly (ie, now). However, although it shows I'm connected, this is only theoretical as the speed figures show.
The same pattern applies on my iphone 13. So, the issue seems to be unreliable, disappearing, and fluctuating supply of the broadband connection. I dion't know if this connection will last and whether I will be able to see any responses.
