For queries about your TalkTalk broadband service.
on 28-10-2024 09:19 PM
Will TalkTalk contact my old supplier and help cancel my contract
on 31-10-2024 10:47 AM
Hi @Nelson527
I can see an inflight order to transfer to us, but I would always recommend contacting your current supplier to check that they have received a request from us.
Regards
on 28-10-2024 11:24 PM
It depends whether your old supplier is using the One Touch switch scheme etc, @Nelson527.
Have you asked Talktalk to take over the same phone number?
If it's a mainstream (Openreach) ADSL or FTTC service, then it should be straightforward too.
But usually checking that the old supplier knows you are leaving is advisable! You should really be checking that company's cancellation guidelines.