For queries about your TalkTalk broadband service.
on 13-03-2023 12:35 PM
Hi On Sunday I lost my internet connection, router flashing amber , tried turning off,reset and everything else nothing worked so phoned this morning for over an hour, line checked all fine so has organised an engineer , having read the forums all say its the router so borrowed my brothers and the internet works fine. why cant I just get a new router with out the engineer? Thanks
Any Help gratefully received
on 14-03-2023 09:52 AM
Hi Keith
No problem 🙂
Please let us know how you get on.
Thanks
Debbie
14-03-2023 09:51 AM - edited 14-03-2023 09:53 AM
Thank you Debbie and Chris so much better dealing you guys always get the job done, Thanks again
on 14-03-2023 07:11 AM
Hi Keith
The router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Thanks
Debbie
on 13-03-2023 05:17 PM
Hi Chris that would be great thank you. Cheers Keith
on 13-03-2023 02:23 PM
OK thanks. I can send another router to test with, would you like me to arrange this?
Chris
Chris, Community Team
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on 13-03-2023 01:00 PM
Hi Yes tried everything have swapped my router for my brothers and its all works fine
on 13-03-2023 12:45 PM
Hi Keith,
Did you try resetting the router to factory default settings?
Chris
Chris, Community Team
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