can't sign in to lottery
on 18-02-2024 02:13 PM
Message 32 of 32
hi
can't sign in to lottery keeps saying i'm not in U.K.
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31 REPLIES 31
on 23-02-2024 09:15 AM
Message 21 of 32
Hi lyn,
Has everything been ok since your last post?
Thanks
Michelle
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on 20-02-2024 01:38 PM
Message 22 of 32
Good afternoon,
Thanks for confirming and please let us know if this does happen again.
Thanks
Michelle
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on 20-02-2024 01:35 PM
Message 23 of 32
hi
seems to be working again this morning.
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on 20-02-2024 06:40 AM
Message 24 of 32
Morning,
Ok. Could you try factory resetting the router and re-setting it back up again. Does this happen on more than one device?
Restore your router to factory settings - TalkTalk Help & Support
Thanks
Michelle
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on 19-02-2024 03:34 PM
Message 25 of 32
hi
done this and still saying I 'm not in the U.K.
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on 19-02-2024 02:03 PM
Message 26 of 32
Good afternoon,
I'm sorry to hear this. Could you try powering down the router for a full 30 minutes and then retest this again please as this will reset the current session.
Thanks
Michelle
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on 19-02-2024 01:36 PM
Message 27 of 32
hi
was working last night but now not working again and everytime I try to get on to this help page I have to go to my email to get a code to sign in.
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on 19-02-2024 06:59 AM
Message 28 of 32
Hi lyntramp
Has everything been working ok since your last post?
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on 18-02-2024 06:13 PM
Message 29 of 32
Thanks for letting us know. Appreciated.
Gondola Community Star 2017-2024
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on 18-02-2024 06:03 PM
Message 30 of 32
hi
seems to be working now thank you.
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on 18-02-2024 03:19 PM
Message 31 of 32
Are you using a non-TalkTalk ISP connection or a VPN service that has selected a non-UK host server?
Gondola Community Star 2017-2024
Like below to appreciate my post . . . Mark as solved Accept as Solution
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