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Broadband help

For queries about your TalkTalk broadband service.

cancel new contract

tonygeraldine
First Timer
Private Message

on ‎10-06-2022 04:46 PM

Message 3 of 3

Hi I received a letter yesterday from TalkTalk dated 31 May 2022, with details of new options for to renew my soon to end package. these offers were not available to me when I chose my new pakage a few days. one of them is cheaper than the one I chose. I have a speech impediment so I am unable to call the Retention Team for to cancel my present package. Is there any other way to contact the Retention Team at TalkTalk? Thanking you in advance.

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎14-06-2022 02:25 PM

Message 1 of 3

Hi tonygeraldine

 

Did you get through on Live chat which will be your only option.

 

Regards

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ferguson
Community Star
Private Message TalkTalk

on ‎10-06-2022 05:32 PM

Message 2 of 3

Try Live chat here:

https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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