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tonygeraldine
First Timer
Message 3 of 3

Hi I received a letter yesterday from TalkTalk dated 31 May 2022, with details of new options for to renew my soon to end package. these offers were not available to me when I chose my new pakage a few days. one of them is cheaper than the one I chose. I have a speech impediment so I am unable to call the Retention Team for to cancel my present package. Is there any other way to contact the Retention Team at TalkTalk? Thanking you in advance.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi tonygeraldine

 

Did you get through on Live chat which will be your only option.

 

Regards

ferguson
Community Star
Message 2 of 3