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Broadband help

For queries about your TalkTalk broadband service.

my router is dead

chardcastle
First Timer
Private Message TalkTalk
Message 4 of 4

very dead. it has gone from needing to be reset every few days to no lights at all

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi @chardcastle 

 

I can see that a router has already been ordered and you should receive this within the next 48hrs.

 

Please let us know how you get on.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Please complete your community forum profile details for Talktalk staff to identify your account, @chardcastle.

 

Go via your avatar/ name; settings....Personal Information. SAVE CHANGES. 

 

Staff will respond during the day. 

Gliwmaeden2, a fellow customer.