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Broadband help

For queries about your TalkTalk broadband service.

my router is dead

chardcastle
First Timer
Private Message TalkTalk
Message 4 of 4

very dead. it has gone from needing to be reset every few days to no lights at all

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi @chardcastle 

 

I can see that a router has already been ordered and you should receive this within the next 48hrs.

 

Please let us know how you get on.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Please complete your community forum profile details for Talktalk staff to identify your account, @chardcastle.

 

Go via your avatar/ name; settings....Personal Information. SAVE CHANGES. 

 

Staff will respond during the day. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.