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For queries about your TalkTalk broadband service.

"Active devices working as expected" web page is nonsense

kdmcm
Whizz Kid
Private Message TalkTalk

on ‎03-12-2021 11:31 AM

Message 2 of 2

In trying to debug WiFi at home, I happened upon the "Active devices working as expected" web page. It's a lot of nonsense. Of the 39 listed devices, only 6 are actually connected!

 

I've also just noticed the "All devices in your home are connected and working as expected." page. Well, that can't be accurate: If a device is not connected and/or not working as expected you couldn't possibly know as it's not connected, or working as expected.

 

What do these pages ACTUALLY display and where does the information come from, please? Is it simply massively out of date?

 

Thanks.

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎03-12-2021 11:44 AM

Message 1 of 2

Hi

 

The information is not real time so may be partially inaccurate as this is pulled back periodically from the router.

 

Thanks  

 

Karl. 

 

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