rep case REP-15033073

[Nicolas3]

what is the situation please?

[Chris-TalkTalk]

Hi Nicolas3,

Could you let us know exactly what the issue is and can you update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks
Chris

[ferguson]

OK, thanks for that. If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they won't be back online until Monday.

[Nicolas3]

I reported a faulty connection yesterday (29 Nov 2024) and spoke at length on chat with 3 Talktalk people. Had to stop when I was told system undergoing maintenance, come back tomorrow. Here I am

[ferguson]

Can you give us a bit more information please?