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Broadband help

For queries about your TalkTalk broadband service.

router

radarman9090
First Timer
Private Message TalkTalk

on ‎02-08-2024 05:35 PM

Message 5 of 5

Router cuts out after 2-3 hours and is hot, when restarted ok for another 2 hours, cannot find a direct link to TT to report, don't want to sit on the phone forever

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4 REPLIES 4

Chris-TalkTalk
Support Team
Staff
Private Message
In response to radarman9090

on ‎08-08-2024 08:44 AM

Message 1 of 5

Hi radarman9090,

 

Thanks for updating your profile. How has it been over the last few days as I can't see any disconnections since the 2 Aug?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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radarman9090
First Timer
Private Message TalkTalk
In response to Anonymous

on ‎08-08-2024 08:05 AM

Message 2 of 5

Completed as requested, awaiting your comments/action, thank you

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Anonymous
Not applicable
Staff
Private Message

on ‎05-08-2024 06:53 AM

Message 3 of 5

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎02-08-2024 07:10 PM

Message 4 of 5

Staff are not back before Monday on the forum, @radarman9090.

 

Chat should still be open, or phone (9am - 6pm) Saturday:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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