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Broadband help

For queries about your TalkTalk broadband service.

router

radarman9090
First Timer
Private Message TalkTalk
Message 5 of 5

Router cuts out after 2-3 hours and is hot, when restarted ok for another 2 hours, cannot find a direct link to TT to report, don't want to sit on the phone forever

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4 REPLIES 4

Message 1 of 5

Hi radarman9090,

 

Thanks for updating your profile. How has it been over the last few days as I can't see any disconnections since the 2 Aug?

Chris

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Message 2 of 5

Completed as requested, awaiting your comments/action, thank you

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Staff are not back before Monday on the forum, @radarman9090.

 

Chat should still be open, or phone (9am - 6pm) Saturday:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.
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