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Broadband help

For queries about your TalkTalk broadband service.

routers

micksta
Popular Poster
Private Message TalkTalk
Message 8 of 8

I have a huawei black router and the signal doesnt reach my office. Is there a more powerful router?

Many thanks

 

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7 REPLIES 7

Message 1 of 8

Hi Mick

 

No problem, we can order this for you.

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

 

Debbie

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Message 2 of 8

That would be great if you could sort that out for me.

 

Many thanks

 

MICK

Message 3 of 8

We could try a wifi booster but I know we are low on stock so it could be a while before we can get one out to you

Chris

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micksta
Popular Poster
Private Message TalkTalk
Message 4 of 8

The router is central already. I have tried moving it but still the same

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Message 5 of 8

OK thanks. Are you able to move the router to a more central location?

Chris

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micksta
Popular Poster
Private Message TalkTalk
Message 6 of 8

Hi Chris, thanks for replying. Inside the house is fine but my office is in my converted garage attached to my house and the router is about 10m away. I had no issues last year but this year the connection has been so up and down and totally unreliable. Even the sonos speaker doesnt connect. If you have any suggestions I would appreciate them. Many thanks

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 7 of 8

Hi micksta,

 

Sorry, no, we don't have a more powerful router. Is the router situated close to wireless or electrical devices that could be causing interference?

Chris

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