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slow speed

tigger2
Chatterbox
Message 3 of 3

why do i constantly only get 2mbs download speed?

Been this way for months.

Service checked line etc earlier and found no problem.

Contract due to end 17 August,perhaps time to try another supplier.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi tigger2

 

I've optimised your connection and the sync speed has increased to 5.5mb.

 

Please let us know how the connection/speed compares?

 

Thanks

 

Debbie

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Skynet_TX
Community Star
Message 2 of 3

Hi @tigger2,

 

If you go to the Service Centre what does it show for your estimated speed range. If you log into your router to check your sync speed does this show speeds below that estimated range. If you run a speed test (ideally from both a wired and wireless device so that you can compare), how close are the speed test results to the sync speed shown on your router.