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Can't log in to email - incorrect password

da_no_1
Newbie
Private Message TalkTalk
Message 1 of 1

Hi

I've had a talktalk email address for a long time, at least 10 years. So has my wife (now ex-wife). We are on good terms & she contacted me at the weekend to say she cannot log in to her email address & the password reset link is being sent to the email address she can't access. Can anyone help? 

 

Her email address is not linked to my account AFAIK. I can still log in without any issues.

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