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Deleting old TalkTalk email accounts

zicoian
Conversation Starter
Private Message TalkTalk
Message 2 of 2

I've recently left TalkTalk and would like my old email accounts (all four of them) to be deleted.  I cannot do it myself and asked Customer Services to do it for me.  However, I don't have any real failth they have done it because they haven't sent an confirmatory email to me (that they had promised) stating that the deletions had been done.

I no longer use these accounts and the only emails being sent to them are spam.

Please would you ensure that all four email accounts are deleted so that I am not charged for them in the future?

Thanks

 

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

@zicoian, if you don't use the webmail access and haven't paid for Mailplus, the email addresses will cease to function anyway after some months. 

 

But you can ask for the "right to be forgotten".

 

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All aspects of GDPR are explained here:

https://community.talktalk.co.uk/t5/Understanding-your-data-rights/bd-p/GDPR

 

 

 

Gliwmaeden2, a fellow customer.
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