Ask us about your TalkTalk email account and Webmail.
on 15-01-2026 12:28 PM
on 16-01-2026 01:30 PM
No Fasthost is where my personal domain is registered.
Emails sent to that domain are then automatically forwarded by the fasthosts mailserver to my talktalk email account.
I view these emails and send emails through talktalk webmail.
on 16-01-2026 01:24 PM
@oz2net just to confirm fasthost is a mail client that you use to access your TalkTalk emails?
on 16-01-2026 01:23 PM
I have sent emails from 2 other email accounts I have one with Claranet and one with Gmail. Therefore I am the sender
If they are not correctly forwarded to my talktalk email it will generally be many hours (up to 24) before I receive an error message.
I spoke to one other sender and it was exactly the same 20+hours
Other missing emails are automated emails from people like prudential, dropbox, ticketmaster etc and therefore not possible to speak to sender
As per shown in example in previous post the error message is always 421 4.2.1 Connection deferred
on 16-01-2026 12:57 PM
I want you to speak to the email sender and confirm if they were able to sent the email successfully or are they seeing error message when sending it.
on 16-01-2026 12:57 PM
yes - which is most of the emails I receive
on 16-01-2026 12:56 PM
@oz2net to answer the questions it only emails forwarded from fasthosts?
on 16-01-2026 12:48 PM
The problem is related to emails forwarded from fasthosts mail server
To summarize previous posts :-
I have sent test emails from 2 other email accounts I have (gmail & claranet) and they get rejected.
These rejections only show up after many hours.
If I send email directly to my talktalk account they are received straight away
When I send an email to myself from another account this is the type of mail delivery failure report I receive.
on 16-01-2026 12:35 PM
Okay thank you. Are you having problems receiving emails from everyone, or just an individual or single domain name (e.g. @gmail.com)?
on 16-01-2026 12:31 PM
yes no problem
on 16-01-2026 12:29 PM
Are you able to send emails?
on 16-01-2026 12:26 PM
Thank you.
on 16-01-2026 12:25 PM
yes
on 16-01-2026 12:23 PM
I just need to confirm is it the same email address you confirmed privately? I need the first part however please do not confirm it here publicly.
on 16-01-2026 12:19 PM
talktalk.net
on 16-01-2026 12:17 PM
Could you please tell me the last part of your email address? This is the section after the @ symbol.
on 16-01-2026 12:12 PM
Thank you for confirming that. Checks are currently underway.
on 16-01-2026 12:10 PM
I am using a Linux based laptop with Firefox browser accessing talktalk email through webmail.
I am also using a Windows 11 laptop with Chrome browser - No difference
I can also see my talktalk email on my android based phone through outlook and again no difference.
on 16-01-2026 11:47 AM
I need to know what device are you using when accessing your email?
on 15-01-2026 01:01 PM
Yes other people have been having emails sent rejected.
I know of at least 3 others
I have also sent test emails from 2 other email accounts I have (gmail & claranet) and they get rejected.
These rejections only show up after many hours.
If I send email directly to my talktalk account they are received straight away
on 15-01-2026 12:49 PM
Thank you so much for the screenshot, are any other people experiencing the same issue when trying to send you Emails?