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email support

Ask us about your TalkTalk email account and Webmail.

Login to server mail.talktalk.net with username (xxx)@tiscali.co.uk failed.

PeterOR
Participant
Private Message TalkTalk
Message 24 of 24

Starting today, I am getting the above message when I try to open my Tiscali emails on my Windows 10 computer.

Can you suggest a reason for this?

Thanks

Peter OReilly
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23 REPLIES 23

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 21 of 24

@PeterOR

 

There's no staff support on here before Monday. Chat is available during the day on Sunday. 

 

Please keep issues connected with Thunderbird / Tiscali within this one thread as they are possibly part of the same problem and it's much more efficient to focus replies here if the issues seem to be associated. 

 

This is a screenshot of the post that's been moderated:

 

1000023424.jpg

Please follow up on this thread. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Divsec
Community Star
Private Message TalkTalk
Message 22 of 24

Hi @PeterOR this small, possible explanation, is no immediate help to you but we are seeing this issue a lot at weekends, I strongly suspect changes are going on in the background and as such email addresses are becoming unavailable for 12 to 36 hours.

your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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PeterOR
Participant
Private Message TalkTalk
Message 23 of 24

I'm using Thuderbird on Windows 10.

Peter OReilly
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