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Mac Mail Can't send emails after password change

Stoker
Super Duper Contributor
Private Message
Message 3 of 3

Having lost an iPad I decided to change the password on my TalkTalk email account.

 

I can still receive emails but I can't send any.

 

I've checked my settings according to the TalkTalk page - using Port 993 for incoming and 587 for outgoing.

 

My SMTP account is shown as "Offline".

 

When I try to save the Server Settings I get an error message saying "Unable to verify account name or password".

 

Any help would be much appreciated.

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Stoker
Super Duper Contributor
Private Message
Message 1 of 3

Update:

 

All seems okay now so I presume it was a problem with the SMTP server.

 

Stoker
Super Duper Contributor
Private Message
Message 2 of 3

Update:

 

When I check my SMTP server list I see that all the TalkTalk servers are offline even for email addresses that I haven't yet changed the password so maybe it's a problem with TalkTalk although when I checked their server status page no issues were being reported.

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