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email support

Ask us about your TalkTalk email account and Webmail.

My email address has been hacked.

SAWoodbury
Newbie
Private Message TalkTalk

on ‎16-06-2024 02:27 PM

Message 3 of 3

Spam messages were sent out on Friday asking contacts for money.  I can no longer receive emails, and need to be able to set up a new email system

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Divsec

on ‎17-06-2024 11:18 AM

Message 1 of 3

Hi SAWoodbury, I see you've set up a mail divert do you need any help from me?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Divsec
Community Star
Private Message TalkTalk

on ‎16-06-2024 03:39 PM

Message 2 of 3

Hi @SAWoodbury my sympathies, some evil people out there.

https://community.talktalk.co.uk/t5/Articles/Managing-your-email-in-My-Account/ta-p/2204914

 

Is your first stop and you can make changes there. 

 

My personal preference is to never use an ISP email service, they are not portable and should you need to move ISP you could finish up with legacy accounts which are maybe not supported as well as they could be. 

I don't work here and all my opinions are my own.
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