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My emials are also going to recipients spam

App68
First Timer
Private Message TalkTalk
Message 11 of 11

Hey, like others said, my emails are going to recipients spam folder , and I was lucky a contact pointed it out. This is super annoying and probably cost me work. When can we expect a fix?

10 REPLIES 10

Message 1 of 11

Hi there @KateI To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

0 Likes

Message 2 of 11

Did you read the previous post? Please start your own topic. 

0 Likes

KateI
First Timer
Private Message TalkTalk
Message 3 of 11

Mine too have recently started doing this.  Extremely frustrating and damaging.  Is there an explanation?

0 Likes

Mandisa-TT
Support Team
Staff
Private Message
Message 4 of 11

Hi @JHB25 To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

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JHB25
First Timer
Private Message TalkTalk
Message 5 of 11

I have the same issue. Emails I send from my talktalk email (using Outlook) go into recipients spam. I have other email accounts with outlook and they are fine.

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Philile-TT
Support Team
Staff
Private Message
Message 6 of 11

We are aware of the issue with Gmail and the team is currently working on it. 

Phili

App68
First Timer
Private Message TalkTalk
Message 7 of 11

Hi the two I now about I'd a Gmail address and btinternet address I assume others as I did not receive response also I believe a mail sent by my  parter  from her talk talk acount arrived in my spam I guese its been happening for 3 or four weeks 

0 Likes

Mandisa-TT
Support Team
Staff
Private Message
Message 8 of 11

Thank you for confirming, could you let me know if this has happened with emails from specific addresses or if it seems to be occurring with emails sent to various recipients?

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Message 9 of 11

Thanks for Quick reply yes use ing Samsung Email app on phone and tablet occasionally outlook on pc for talk talk 

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Mandisa-TT
Support Team
Staff
Private Message
Message 10 of 11

Hi @App68 I'm sorry to hear this, please confirm if you are using a 3rd party to access your emails or TalkTalk webmail.

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