Out going mail server

[leckersley]

Cannot connect to outgoing mail server for my email address.

connection to outgoing server smtp.tiscali.co.uk failed

[Ady-TalkTalk]

Hi leckersley, can you confirm that you've changed to the correct settings and your mail is now working normally?

Ady

[Gondola]

The outgoing server host name for all TalkTalk Mail domains (including all from the tiscali.co.uk family) is smtp.talktalk.net and the outgoing port number is 587 using the connection security StartTLS with the normal email password for the tiscali.co.uk sending address to authenticate the server connection. 

Please ensure you are using an up to date email client and device Operating system and then correct the incoming and outgoing server settings. If you need help with a specific device or email client then I'll need to know exactly what device and software version is in use for both the Operating System and email client software.

Heads up that there is planned email maintenance scheduled for overnight tonight.

The TalkTalk Mail Support Hub is your go to resource for information, guides and Community support for TalkTalk Consumer home broadband and MailPlus subscribers.

Select here:
 TalkTalk Mail Support

TalkTalk Mail help
 Using TalkTalk Mail

 Changing your email password

 Email settings and device setup guides for TalkTalk Mail

[Debbie-TalkTalk]

@leckersley 

Apologies for this.

Can I just check, are you using webmail or an email client?

Would it be possible to post a screenshot of the error message you are receiving?

Could you also confirm your user settings for SMTP?