Ask us about your TalkTalk email account and Webmail.
on 23-09-2023 12:07 PM
I have received an email that I think is a scam. It is purporting to come from TalkTalk and has a link to refresh the recent changes to Webmail but it has been sent from a Tiscali address. I have not clicked on the link but it looks authentic in the body of the message.
on 24-09-2023 08:36 PM
I am sure several will have clicked on the link, if so change your password ASAP !!!!
on 24-09-2023 08:24 PM
I have had the same mine came from achild@tiscali.co.uk seems suspicious to me I will not click on any email links
on 23-09-2023 04:55 PM
I have received one of these refresh your email account emails and suspecting it was a scam sent a copy to the talktalk phishing email address. However, no confirmation of receipt has arrived. My concern is that I can recall talktalk having a large data breach fairly recently and I can only assume that email addresses were stolen and what is happening here is the result. About time talktalk issued a statement and advice to their "loyal" customers.
on 23-09-2023 03:56 PM
For anyone who is interested this is what the scam/phishing message looks like. I got this from "gary.mcgloughlin@tiscali .co.uk" but others have recieved them from various addresses such as mannelic @talktalk.net; helenarandles@ tiscali.co.uk & keddod@ talktalk.net. The scammer could be using dozens of fake accounts but ( so far) all the messages look like this one
on 23-09-2023 02:46 PM
Thanks for that @Gliwmaeden2
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 23-09-2023 01:37 PM
@KeithFrench, they do already know about it. @Karl-TalkTalk mentioned yesterday that they were onto it.
See also the sticky at the top of the page.
on 23-09-2023 01:00 PM
I'll escalate this to TalkTalk as it would seem that someone might have a grudge against the company. What I think is also worrying, how did they get hold of all of your email addresses?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 23-09-2023 12:36 PM
Yes, copying Talktalk presentation very convincingly.
Very worrying that it seems to have slipped through so many Spam filters.
Quite a bit of discussion about it on here yesterday.
on 23-09-2023 12:32 PM
Absolutely a scam. Do not click on the link. In mine the link was to "hiltonhollywood.com". I forwarded the item to phishing@talktalk.co.uk, and deleted it. Now I must delete the forwarded item from my sent folder!
on 23-09-2023 12:22 PM
I received he same thing yesterday but with a suspicious looking talktalk.net sender address (gaunty@talktalk.net). I too suspect a scam and have not clicked on the link. On the web site TT show some new features in Mail but no suggestion of any action needed.